Frequently asked questions
How frequently should I replace the filters?
Depends on the filters, Sediment Filters should be replaced every 6 months. UF, RO and Alkaline Filters should be replaced annually.
Can I replace the filters by myself or do I require professional assistance?
Our filters are designed for easy replacement. Instructions are provided online via videos and pictures.
Does Tomal offer warranty?
Yes! All our filter systems have a 12-month warranty against any manufacturer defects.
Do you only have filters?
Tomal has a membership program which offers attractive discounts on filter replacements as well as exclusive invitations to new product launches and health-related talks. Email us for more details!
My friends want to get one as well! Do you have a referral program?
Yes! Every successful referral will reward you with incentives! Email us for details!