Frequently Asked Questions

All the answers you need to know about using our Tomal Products


Looking for specific answers? We have them listed below.

Does Tomal do delivery and installation?

Yes, we offer complimentary delivery & installation when you purchase one of our sets. They come with a Hot & Cool Water Dispenser, Drinking Water Tap and our Bullet Filter Series.

How long is the warranty of my purchase?

Tomal provides a one year warranty for all electronics items, with compulsory registration of warranty

How do I maintain the Bullet Filter Series after purchase?


We believe in creating innovative products that do not require much maintenance. Hence, we came out with Bullet Filter Series that can be changed on your own, anytime you need within minutes.

However, should you require a call back service, you can purchase them for a one time fee of $120. 

Where can I purchase the replacement cartridges for Bullet Filter Series?

You can purchase Bullet Filter Series Cartridges here. Enjoy more savings when you buy them in bundles! 

How can I be entitled for membership discounts?

You may purchase a membership for a Lifetime period at $120 or $50 for 3 years, here. Upon your purchase, you can get 10% off  for the items you buy. 

Is there any current promo codes available for consumers?

Yes. You may use Tomal88 which gives you a one time $88 OFF on your online purchase found here. 

Do I get a referral incentives, if I refer my friends and family?

Yes, you will get FREE REFILLS worth $189 or cash bonus of $100 for every successful referral, from those who purchase $1000 and above for their total receipt. 

* Proof of purchase will be required.

Are there demo videos?

Yes, we do have many demo videos that you can view here. 

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